Distance Selling Agreement


Date: 2023
Country: Turkiye
Products : Fireplace and Outdoor Kitchens

Dokümanın bölümlerini birbirinden ayırmaya yarayan yeşil renkli, küçük bir dikdörtgen


This Agreement has been prepared between the BUYER and the SELLER.


This Agreement regulates the rights and obligations of the parties in accordance with the provisions of the Law on the Protection of Consumers No. 6502 and the Regulation on Distant Contracts regarding the sale and delivery of the product with the qualities and sales price specified below, which the BUYER ordered electronically through the website of the SELLER. The prices listed and announced on the website are the sales prices. The announced prices and promises are valid until updated and changed. Prices announced for a specific period are valid until the end of the specified period.


3.1- The BUYER declares that they have read and become informed about the basic qualifications of the product, sales price, payment method, and pre-information about delivery on the korflame.com website and has given the necessary confirmation in electronic form. 3.2- Provided that it does not exceed the legal 30-day period, the product subject to the contract is delivered to the BUYER or the person/organization at the address specified by the BUYER within the period specified in the preliminary information on the website, depending on the distance of the BUYER's place of residence. 3.3- If the product subject to the contract is to be delivered to a person/organization other than the BUYER, the SELLER cannot be held responsible for the refusal of delivery by the person/organization to whom the delivery will be made. 3.4- The SELLER is responsible for delivering the product subject to the contract in sound, complete, in accordance with the specified qualifications in the order, and, if any, with warranty certificates and user manuals. 3.5- The delivery of the product is subject to the signed copy of this agreement reaching the SELLER and the payment of the price by the BUYER in the payment method preferred by the BUYER. If, for any reason, the product price is not paid or canceled in the bank records, the SELLER is considered to have been relieved of the obligation to deliver the product. 3.6- If the unauthorized use of the BUYER's credit card by unauthorized persons occurs after the delivery of the product, which is not caused by the fault of the BUYER, and if the relevant bank or financial institution does not pay the product price to the SELLER for this reason, the product must be sent to the SELLER within 3 days, provided that it has been delivered to the BUYER. In this case, shipping costs are borne by the BUYER. 3.7- If the SELLER cannot deliver the product subject to the contract within the specified period due to force majeure or extraordinary situations such as adverse weather conditions preventing transportation, it is obliged to inform the BUYER. In this case, the BUYER may cancel the order, request the replacement of the product with its equivalent if available, and/or use one of their rights to postpone the delivery period until the obstructive situation is eliminated. If the BUYER cancels the order, the amount paid is refunded in cash within 10 days. 3.8- Defective or faulty products sold with a warranty certificate can be sent to the SELLER for necessary repairs within the warranty conditions, and in this case, shipping costs will be covered by the SELLER.


The BUYER has the right to withdraw within 7 days from the delivery of the product to themselves or the person/organization at the address specified. For the exercise of the right of withdrawal, it is a condition that notification is made to the SELLER by fax, email, or phone within this period and that the product is unused within the framework of the provisions of Article 6. In the event of exercising this right, it is mandatory to return the original invoice with the cargo delivery receipt indicating that the product delivered to the 3rd party or the BUYER has been sent to the SELLER. The product price is refunded to the BUYER within 7 days following the receipt of these documents. If the original invoice is not sent, VAT and other legal obligations, if any, cannot be refunded. The shipping cost of the returned product due to the right of withdrawal is covered by the SELLER.


Products that cannot be returned due to their nature, single-use products, copyable software and programs, perishable or expired products cannot be subject to the right of withdrawal. The right of withdrawal for the following products is subject to the condition that the product's packaging is unopened, undamaged, and the product is unused.

-Portable Computer (No returns will be accepted after the original operating system is installed.) -All kinds of software and programs -DVDs, VCDs, CDs, and cassettes -Computer and stationery consumables (toner, cartridge, ribbon, etc.) -All kinds of cosmetic products -Phone credit orders


In the application of this agreement, Consumer Arbitration Boards declared by the Ministry of Industry and Trade up to the announced value and Consumer Courts in the residential area of the BUYER or SELLER are authorized.

In the event of the realization of the order, the BUYER is deemed to have accepted all the terms of this agreement.


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