Privacy and Security Agreement


Date: 2023
Country: Turkiye
Products : Fireplace and Outdoor Kitchens

Dokümanın bölümlerini birbirinden ayırmaya yarayan yeşil renkli, küçük bir dikdörtgen

All services and products provided on Store are owned by NUN METAL SAN. TİC. LTD. ŞTİ. and operated by our company. Our company may collect personal data for various purposes. Below, it is specified how and in what way personal data is collected, and how these data are protected.
Members' personal information (such as name, surname, company information, phone, address, or email addresses) is collected by our Store as part of the nature of the business through filling out various forms and surveys on Membership or our Store.
Our company may send campaign information, information about new products, and promotional offers to its customers and members at various times. Members can make choices about receiving such information when they sign up, can change this choice in the account information section after logging in, or can notify via the link in the informational message received.
Personal information transmitted to our store by members electronically during the approval process through our store or email will not be disclosed to third parties outside the purposes and scope determined by the "User Agreement" made with our members.
For the identification of system-related issues and the rapid resolution of problems or disputes that may arise regarding the provided service, our company records and uses the IP address of its members. IP addresses can also be used to identify users in a general sense and collect comprehensive demographic information.
Our company may use the requested information for direct marketing purposes, not only within the purposes and scope determined by the Membership Agreement but also beyond that. Personal information may also be used to contact users if necessary. Information requested by our company or provided by users or related to transactions made through our Store may be used by our company and its collaborators for various statistical evaluations, database creation, and market research purposes without disclosing the identity of our members.
Our company is committed to keeping confidential information strictly private and confidential, considering it a duty to keep it as a secret and to take all necessary measures and care to prevent the entry of the whole or any part of confidential information into the public domain or its unauthorized use or disclosure to a third party, ensuring its confidentiality and continuity.
Our company prioritizes the security of credit card holders who shop from our shopping sites. Your credit card information is not stored in our system in any way.
When entering the transaction process, there are two things to pay attention to understand that you are on a secure site. One is a key or lock symbol at the bottom line of your browser. This indicates that you are on a secure webpage, and all your information is encrypted for protection. This information is used only as instructed during the sales transaction process. Information related to the credit card used during shopping is encrypted with the 128-bit SSL (Secure Sockets Layer) protocol independently of our shopping sites and sent to the relevant bank for interrogation. If the availability of the card is confirmed, the shopping continues. Since no information about the card can be viewed or saved by us, and third parties cannot obtain this information under any conditions, the capture of this information by third parties is prevented.
The reliability of the payment/invoice/delivery address information of orders placed with a credit card online is monitored by our company against Credit Card Fraud. Therefore, for the orders of customers who place an order for the first time from our shopping sites to proceed to the supply and delivery stage, it is necessary to confirm the accuracy of financial and address/phone information first. If necessary, the credit cardholder is contacted or contacted with the relevant bank for the control of this information.
You can only access and change all the information you provide when you become a member. If you keep your membership login information secure, it is not possible for others to access and change information about you. For this purpose, during the membership procedures, the 128-bit SSL security area is used. This system is an internationally unbreakable encryption standard.
Internet shopping sites with a helpline or customer service service and specified open address and phone information are more preferred today. In this way, you can get detailed information about all the issues that come to your mind, and you can get healthier information about the reliability of the company providing online shopping service.
Note: We recommend paying attention to the presence of the company's open address and phone on internet shopping sites. If you are going to shop, note all the phone/address information of the store where you bought the product before shopping. If you don't trust, call before shopping to confirm. All information about our company and company location is specified on all our online shopping sites belonging to our company.
The identity and credit card information you will send us by credit card mail-order method will be kept by our company according to the principle of confidentiality. These details are held for 60 days in case of possible objections to credit card withdrawals that may occur with the bank, and then they are destroyed. If any amount other than the approved mail-order form fee is withdrawn from your card for the price of the products you ordered, you can naturally object to the bank and prevent the payment of this amount, so there is no risk.
Our store may link to other sites within the website. Our company is not responsible for the privacy practices and contents of the sites accessed through these links. Advertisements published on our site are distributed to our users through our advertising partners. The Privacy Policy Principles in this contract are only related to the use of our Store and do not cover third-party websites.
Mobile applications have been made available for the more efficient use of Korflame devices. If users wish to disconnect from the Mobile Application, it is sufficient to uninstall the application.
  1. Usage of Information
During the user's application usage period, no personal data of the user is stored in our data storage areas owned by NUN METAL SAN. TİC. LTD. ŞTİ. Information within the application (preferences) belonging to the user can be deleted from the device through actions such as resetting preferences or uninstalling the application.
  1. Sharing of Information
The information belonging to the user within the Mobile Application is not stored in our data storage areas, as explained in the "Usage of Information" section. Based on this heading, data that is not recorded will not be shared with third parties.
  1. User Permissions
Permissions that need to be approved by the user for the features of the application to work compatibly with the device and obtained without approval.
  1. Camera Permission
The camera will not be used.
  1. Storage Permission
This permission allows the storage of icons used within the application and the application's database in the device's memory.
  1. Application Age Limit
The application is suitable for all age groups.
  1. Brand and Copyright
Unauthorized use, reproduction, copying, storage, and any other illegal actions of NUN METAL SAN. TİC. LTD. ŞTİ. and other registered trademarks KORFLAME and works (including but not limited to the design, text, image, and other codes of the Mobile Application) lead to the User's responsibility under the Law Decree No. 556 on the Protection of Trademarks, Law No. 5846 on Intellectual and Artistic Works, and other relevant legislation. Users, by accepting this Privacy Policy, acknowledge, declare, and undertake to comply with the rules regarding the use of the KORFLAME logo. In case of users violating this provision, NUN METAL SAN. TİC. LTD. ŞTİ. may request the correction of the situation from the user, or if desired, may temporarily or permanently cancel the user's membership without prior notice and resort to legal remedies.
  1. Service and Privacy Conditions
NUN METAL SAN. TİC. LTD. ŞTİ. does not guarantee the accuracy of prices, promotions, campaigns, and other information related to products and services that will be available in the Mobile Application. The information on prices, products, campaigns, and promotions to be included in this Mobile Application may vary according to the person, place, and company and KORFLAME Mobile Application reserves the right to make changes without prior notice.
In the limited cases specified below, our company may disclose user information to third parties outside the provisions of this "Privacy Policy." These situations are limited to:
  1. Compliance with Legal Obligations:
    • To comply with mandatory legal obligations brought by laws, decrees with the force of law, regulations, etc., issued and in effect by authorized legal authorities.
  1. Fulfillment of Contractual Obligations:
    • To fulfill the requirements of the "Membership Agreement" and other contracts concluded with users and to implement them.
  1. Investigations by Authorities:
    • When information about users is requested for the purpose of conducting an investigation or inquiry carried out by authorized administrative and judicial authorities in accordance with the procedures.
  1. Protection of Rights or Security:
    • In cases where it is necessary to provide information to protect the rights or security of users.
In emails sent to our Customer Service regarding any of your orders, never write your credit card number or passwords. Information in emails can be seen by third parties. Our company cannot guarantee the security of the information transmitted from your emails under any circumstances.
Our company can obtain information about users visiting our store and the use of the website using technical communication files (Cookies). These technical communication files are small text files sent by a website to the user's browser to be stored in the main memory. The technical communication file facilitates the use of the Internet by storing information about the status and preferences of the site.
The technical communication file helps to obtain statistical information about how many people visited the site, how many times a person visited the site for what purpose, and how long they stayed on the site. It also helps in generating dynamically personalized advertisements and content for users. The technical communication file is not designed to receive data or any other personal information from your main memory or email. Most browsers are initially designed to accept technical communication files, but users can change their settings to prevent technical communication files from coming or to receive a warning when technical communication files are sent if they wish.
Our company can change this "Privacy Policy" at any time by publishing it on the site, sending an email to users, or publishing it on the site. If there are changes in the provisions of the Privacy Policy, they will be effective from the date of publication.
For any questions and suggestions regarding our privacy policy, you can send an email to [email protected]. You can also contact our company using the contact information below.
Address: Mimarsinan OSB. 13. Cad. No:15 Melikgazi Kayseri / Turkey
Phone: 0850 259 88 87


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